Multichannel communication is simply communicating via multiple channels such as phone, text, email, mobile applications, and more. Effective communication is a vital component of successful business. From that initial contact to ongoing customer engagement, the form of communication you choose can make or break your success in business. A multichannel communication strategy can boost your business ...
Hosted phone technology continues to evolve, greatly impacting how businesses communicate. Statistics show hosted phone system adoption rates increasing exponentially each year. This is likely due to the constant improvement in the technology and the ever-developing selection of features available. Services provided by a hosted phone system also reduce capital expenditures and various operating expenses. ...
More than just a phone system, a cloud-based phone solution helps businesses manage voice information across the internet. The innovative technology solves many problems that commonly get in the way of productive communication. Here are 8 great benefits that could help grow your business to the next level.
With Voice over IP rapidly taking over the telephone market, BC and Alberta businesses are looking for the same kind of management of their Voice and Video network as is available for data networks. Enter Skyway’s Modern Edge: a fully managed SD-WAN cloud service which allows you to maximize the advantages of our modern SIP Trunks, Hosted ...
What are the the advantages of SD-WAN (Software-Defined Wide Area Networking) over other networking solutions? The standard WAN technology for businesses with multiple locations has been MPLS or Multiprotocol Label Switching. While MPLS is reliable, fast, and widely accessible, it can also get very expensive as your business, or its serving locations, expands. This is one ...
SIP trunks offer a direct connection between a provider’s network and a customer’s devices, for significant cost savings and business process improvements.
With fewer people working in your office, are you still paying for expensive landlines? We’ve helped several clients move their phone number(s) to our Auto Attendant Virtual Receptionist service, allowing calls to seamlessly connect to mobile or home phones. We can also provide desk phones or software clients for remote use; either way, you have the potential to ...
Transform your business to the modern digital workplace Digital Transformation is the use of new, fast-changing digital technology to solve problems. It often utilizes cloud computing and reduces reliance on user-owned hardware while increasing reliance on subscription-based cloud services. The modern Digital Workplace provides a new way of working for employees and new techniques to ...
This Post republished with permission from our Partner, Ribbon Communications Original Post published by Ribbon, Thursday, December 6, 2018 by David Walsh, Founder, Kandy The real time communications (RTC) industry continues to evolve at warp speed and 2018 was no exception. As Communications Service Providers and enterprises continually try to maintain their dominance in an ...
Part 5: The IBM “Immune System” Approach: a Security Chastity Belt? It has been awhile — I apologize! I have been busy attaining accreditation from the world’s largest security vendor, IBM! At IBM they speak about an “immune system” approach as opposed to “layers” and it’s a remarkable difference. According to them, many companies have ...
