Last week the Rogers cellular and internet network endured a massive outage, and both businesses and consumers across the country suffered through a day — or in some cases even longer — without services. Though the media tends toward hyperbole, in this case they mostly got it right. For businesses, this is a “wakeup call” and ...
Recent analysis by Fitch Ratings has shown an increase in Russian cyberattack activity on businesses and government agencies with the risk of spillover attacks on non-primary targets becoming much more widespread. As part of their recent invasion, Russia blitzed Ukraine with DDoS (distributed denial-of-service) attacks and data-wiping malware. Russian government attacks typically focus on other ...
While making plans to protect our customers and installers from the spread of the coronavirus, Skyway West is doing its utmost to prioritize providers of Essential Services. We are also helping customers temporarily increase the speed of their office internet to accommodate remote workers. These are the steps we’re taking: Establish protection protocols for installers ...
Business can deliver better customer support with Truck Roll, a software application we call a Kandy Wrapper. Integrated with Skyway’s Sweet UC Hosted PBX service, Kandy Truck Roll provides a mobile based customer and field support experience that allows users to show instead of tell and accelerates issue resolution. Truck Roll also enables your customer service department ...
Skyway West’s DNS Firewall is delivered as a cloud service located in Canadian Internet Exchange points and powered by CIRA (Canadian Internet Registration Authority). At the heart of Skyway’s DNS Firewall is a policy-enabled DNS server, which analyzes every outgoing query and response, comparing them to a block list to enforce security. This block list ...
This is our preferred method for Y-Cabling for use in VDSL Bonding. It is possible to achieve the same result by adding a jack at the “Y” (splitter) point, but this also introduces an extra point of failure that often makes it harder to remote troubleshoot in the future. Instead we create a custom Y-Cable, ...
Short and sweet this month but I’m afraid the time has come when we have to be wary of even the lowly flashlight app. I’ve come across two recent items in the mainstream media about security threats for mobile devices I wanted to share with you for December’s post. First up, mobile devices in your office: The office environment is ...
No doom and gloom this month. A colleague and friend bright the following article to my attention and I thought I would share it with you. Very interesting reading – and not too long an article either! This one is all about media streaming, the number of devices out there doing it and all the ...
Due to the recent actions of some Russian hackers, this month’s post is — once again! — about security. If you happened to be vacationing far far off in the woods, and you didn’t see this story last month, I strongly recommend giving it a read. Yep, could be time to change the passwords on your ...
In today’s world where thousands of Internet ready devices (and demand for content), are being added monthly there is an ever increasing demand on our Internet access – and ultimately on the providers supplying that demand. What usually ends up happening is congestion resulting in slow Internet speeds. Throw in a major event like the ...
