The Benefits of a Single Provider for your Internet Access and Phone Systems

The Benefits of a Single Provider for your Internet Access and Phone Systems
Centralization versus decentralization is an old debate in the business IT world, but running a business is hard enough without having your technology scattered across multiple vendors. Different providers for Internet access and your phone system adds a layer of complexity that makes troubleshooting and management much more difficult than it should be.  Contracting with one ...

When Disaster Strikes: a Cloud-based Phone System is Invaluable for Business

When Disaster Strikes: a Cloud-based Phone System is Invaluable for Business
Recent catastrophic hurricanes in Florida and on Canada’s east coast have been a wake-up call to all of us that disasters happen. The ramifications of unexpected weather events or fire, flooding, earthquakes and power outages can be tragic and far-reaching. In this midst of this kind of emergency, keeping your business running might seem an ...

Telus is replacing their copper network. Is your business — and your phone system — ready?

Telus is replacing their copper network.  Is your business — and your phone system — ready?
Telus is telling business customers that by early 2023 they plan to have replaced their copper network with fibre. There’s a number of reasons for this, including higher maintenance costs for copper, less reliability and more line interference. As a result, POTS (Plain Old Telephone Service) — which has been with us since the late ...

Office downsized? Don’t pay for expensive landlines!

Office downsized? Don’t pay for expensive landlines!
With fewer people working in your office, are you still paying for expensive landlines? We’ve helped several clients move their phone number(s) to our Auto Attendant Virtual Receptionist service, allowing calls to seamlessly connect to mobile or home phones. We can also provide desk phones or software clients for remote use; either way, you have the potential to ...

Hosted PBX for Salesforce

Add Voice and Video to Salesforce Salesforce is an important business application that’s adopted by many organizations.  Its scope has expanded to the point where it can often be your employees’ primary work environment. So why not choose a Hosted PBX for Salesforce that makes your time more productive by integrating voice and video. Skyway’s Sweet UC ...