Cyber Threats to Canada’s Democratic Process: 2023 Update from the Canadian Centre for Cyber Security

Cyber Threats to Canada’s Democratic Process: 2023 Update from the Canadian Centre for Cyber Security
The Communications Security Establishment (CSE) is Canada’s centre of excellence for cyber operations. Part of CSE is the Canadian Centre for Cyber Security  (CCCS), Canada’s technical authority on cyber security. The Cyber Centre is the single unified source of expert advice, guidance, services, and support on cyber security for Canadians and Canadian organizations. As one of ...

Overcoming Frustrations: Boosting Productivity with Reliable Internet Connection

Overcoming Frustrations: Boosting Productivity with Reliable Internet Connection
In today’s fast-paced business world, a reliable internet connection has become the backbone of success for many Canadian business owners. However, one of the most common frustrations they face is dealing with slow or glitchy internet connections, which often leads to work delays and decreased productivity. In this blog post, we will explore this frustration ...

Rogers outage is a wakeup call: get ready for next disruption with low-cost failover options from Skyway

Rogers outage is a wakeup call: get ready for next disruption with low-cost failover options from Skyway
Last week the Rogers cellular and internet network endured a massive outage, and both businesses and consumers across the country suffered through a day — or in some cases even longer — without services. Though the media tends toward hyperbole, in this case they mostly got it right. For businesses, this is a “wakeup call” and ...

Prepared for the Risk of Cyber War overflowing into Canada?

Prepared for the Risk of Cyber War overflowing into Canada?
Recent analysis by Fitch Ratings has shown an increase in Russian cyberattack activity on businesses and government agencies with the risk of spillover attacks on non-primary targets becoming much more widespread. As part of their recent invasion, Russia blitzed Ukraine with DDoS (distributed denial-of-service) attacks and data-wiping malware. Russian government attacks typically focus on other ...

COVID-19: Customer Installs, Essential Services and Faster Uploads

16. April 2020 Internet Support 0
COVID-19: Customer Installs, Essential Services and Faster Uploads
While making plans to protect our customers and installers from the spread of the coronavirus, Skyway West is doing its utmost to prioritize providers of Essential Services. We are also helping customers temporarily increase the speed of their office internet to accommodate remote workers. These are the steps we’re taking: Establish protection protocols for installers ...

Better Customer Support with Truck Roll

Business can deliver better customer support with Truck Roll, a software application we call a Kandy Wrapper. Integrated with Skyway’s Sweet UC Hosted PBX service, Kandy Truck Roll provides a mobile based customer and field support experience that allows users to show instead of tell and accelerates issue resolution. Truck Roll also enables your customer service department ...

Skyway West Launches Skyway DNS Firewall

Skyway West Launches Skyway DNS Firewall
Skyway West’s DNS Firewall is delivered as a cloud service located in Canadian Internet Exchange points and powered by CIRA (Canadian Internet Registration Authority). At the heart of Skyway’s DNS Firewall is a policy-enabled DNS server, which analyzes every outgoing query and response, comparing them to a block list to enforce security. This block list ...