Better Customer Support with Truck Roll

Business can deliver better customer support with Truck Roll, a software application we call a Kandy Wrapper. Integrated with Skyway’s Sweet UC Hosted PBX service, Kandy Truck Roll provides a mobile based customer and field support experience that allows users to show instead of tell and accelerates issue resolution. Truck Roll also enables your customer service department ...

Integrate Your Business with Kandy Wrappers

Kandy Wrappers are pre-packaged, fully functional software applications. You can integrate your business with Kandy Wrappers, by inserting them into your website. Kandy Wrappers can also work on their own, integrated with Skyway’s Sweet UC Hosted PBX service. Kandy is a part of Ribbon Communications and is a “Communications Platform as a Service“. Developers can ...

Integrate Your Website and Phone System

Use Your Website to Interact and Engage with Your Customers Digital interactions already make-up 35% of all contact center traffic and in two years that number is predicted to rise beyond 50%. Two thirds of all contact center calls are already preceded by a website visit, so why not integrate your website and phone system? ...

Sweet UC powered by Kandy

Sweet UC powered by Kandy is not only a Hosted PBX service, but is much more.  It includes Unified Communication features like Video and Instant Messaging, so users can communicate at their desk and on the go. Through a partnership with Ribbon Communications, Skyway West is delivering their Kandy suite of services and branding it in ...