Cloud-Based Phone System

Unified Communications Delivered from the Cloud Sweet UC is a cloud-based phone system that delivers telephone service, Video Conferencing, and Collaboration. Enterprise Unified Communication features that keep you connected, at your desk or on the go. A Hosted PBX is at the heart of Sweet UC and is the future of small business and enterprise ...

Hosted PBX Connects Remote Workers

Work Anywhere with Skyway’s Hosted PBX It’s a competitive world so time is your company’s most important resource. Your employees need to be more productive, wherever they need to work. A Hosted PBX connects remote workers, no matter if they are in the office, working from home, a hotel room or a coffee shop. Sweet ...

Phone System with Collaboration

Easy Collaboration with Sweet UC Sweet UC powered by Kandy, is a Hosted PBX service with enterprise Unified Communication features. Kandy is a Communications Platform-as-a-Service developed by Ribbon Communications and supported across Canada by Skyway West. One of the challenges of a mobile workforce is getting together to share information and make important business decisions. ...

Add Live Support to your Web Site

You can add Live Support to your company’s Web Site. Businesses can provide productive and efficient customer support but at a fraction of the traditional cost. Live Support is a software application that can be added to Skyway’s Sweet UC, a Hosted PBX service. You can add interactive support capabilities to your business website with ...

Dial-Tone for Microsoft Teams

Microsoft Teams is cloud-based team collaboration software that is part of the Office 365 suite of applications. The Teams app includes business messaging, video meetings and file sharing. Skyway West will also deliver dial-tone for Microsoft Teams, so users can take advantage of Teams as their corporate PBX. Skyway West has partnered with Ribbon Communications ...

Better Customer Support with Truck Roll

Business can deliver better customer support with Truck Roll, a software application we call a Kandy Wrapper. Integrated with Skyway’s Sweet UC Hosted PBX service, Kandy Truck Roll provides a mobile based customer and field support experience that allows users to show instead of tell and accelerates issue resolution. Truck Roll also enables your customer service department ...

Integrate Your Business with Kandy Wrappers

Kandy Wrappers are pre-packaged, fully functional software applications. You can integrate your business with Kandy Wrappers, by inserting them into your website. Kandy Wrappers can also work on their own, integrated with Skyway’s Sweet UC Hosted PBX service. Kandy is a part of Ribbon Communications and is a “Communications Platform as a Service“. Developers can ...

Integrate Your Website and Phone System

Use Your Website to Interact and Engage with Your Customers Digital interactions already make-up 35% of all contact center traffic and in two years that number is predicted to rise beyond 50%. Two thirds of all contact center calls are already preceded by a website visit, so why not integrate your website and phone system? ...

Sweet UC powered by Kandy

Sweet UC powered by Kandy is not only a Hosted PBX service, but is much more.  It includes Unified Communication features like Video and Instant Messaging, so users can communicate at their desk and on the go. Through a partnership with Ribbon Communications, Skyway West is delivering their Kandy suite of services and branding it in ...