If you are taking advantage of VoIP (Voice over IP) for your phone system needs — either SIP trunks connected to an on-premise PBX or a Hosted Phone System “in the cloud” — a good Internet connection is essential to a quality VoIP experience. Unlike email or most web-based applications, voice (and video for that matter) require a very low ...
I’ve worked with a lot of different companies over the years — CTO for a national long distance reseller, Operations Manager for an Interconnect phone company, consulting on High Speed Internet Access and Services for Business, to name a few. What defines the good ones is how well they rise to the occasion during tough times… Do you know ...
Last month I discussed ways in which you could easily verify your Internet connection status. This month I will cover a few things that might save you some time troubleshooting and resolving your email issues. As before, I will also help provide direction about who to speak with or what you can do to resolve ...
Did you know what you wanted to be when you grew up? I’m sure it’s different for everybody… some people finish school with a target trajectory firmly in mind. I suspect most people were like me, only knowing what they didn’t want. I kicked around Europe for a couple of years, doing odd jobs, occasionally ...
I received a call today from a Vancouver Systems Integrator, one of our value-added partners. The customer, whose main office was in Victoria, also had branch locations in Toronto and Vancouver. They also had some of their critical applications hosted on servers located in a Vancouver Co-location facility. The problem was in their Toronto office, ...
