Cyber Threats to Canada’s Democratic Process: 2023 Update from the Canadian Centre for Cyber Security

Cyber Threats to Canada’s Democratic Process: 2023 Update from the Canadian Centre for Cyber Security
The Communications Security Establishment (CSE) is Canada’s centre of excellence for cyber operations. Part of CSE is the Canadian Centre for Cyber Security  (CCCS), Canada’s technical authority on cyber security. The Cyber Centre is the single unified source of expert advice, guidance, services, and support on cyber security for Canadians and Canadian organizations. As one of ...

Civil Engineering Communication comes out ahead with Skyway West’s Hosted PBX/Microsoft Teams Integration

Civil Engineering Communication comes out ahead with Skyway West’s Hosted PBX/Microsoft Teams Integration
In civil engineering, communication is not just a necessity; it’s the cornerstone of success. Projects often span large geographical areas, involve various teams, and require seamless collaboration between project managers, field supervisors, site workers, design engineers, and stakeholders. Effective communication is the key to ensuring projects are delivered on time, on budget, and with the ...

Revolutionizing Multi-Location Car Dealerships: How Unified Communications Cloud Phone Systems Solve 10 Key Challenges

01. September 2023 Unified Communications, VoIP 0
Revolutionizing Multi-Location Car Dealerships: How Unified Communications Cloud Phone Systems Solve 10 Key Challenges
In the world of multi-location car dealerships, effective communication is essential. Every missed call, every unaddressed query can lead to a lost sale. This is where a Unified Communications (UC) cloud phone system like Skyway UC can be a game-changer, addressing numerous pain points that often plague these businesses. For multi-location car dealerships, the benefits ...

Overcoming Frustrations: Boosting Productivity with Reliable Internet Connection

Overcoming Frustrations: Boosting Productivity with Reliable Internet Connection
In today’s fast-paced business world, a reliable internet connection has become the backbone of success for many Canadian business owners. However, one of the most common frustrations they face is dealing with slow or glitchy internet connections, which often leads to work delays and decreased productivity. In this blog post, we will explore this frustration ...

A Call Queue will Benefit Your Business

A Call Queue will Benefit Your Business
Providing a superior customer experience can be challenging for any business. Without an endless supply of staff and resources, your business has limitations. The benefits of a call queue can make this business phone feature an invaluable tool for your customer service team. 6 Valuable Benefits of a Call Queue Achieve overall improved customer experience ...

Multichannel Communication: Can It Boost Your Business?

Multichannel Communication: Can It Boost Your Business?
Multichannel communication is simply communicating via multiple channels such as phone, text, email, mobile applications, and more. Effective communication is a vital component of successful business. From that initial contact to ongoing customer engagement, the form of communication you choose can make or break your success in business. A multichannel communication strategy can boost your business ...