The Evolution of Hosted Phone Technology

The Evolution of Hosted Phone Technology
Hosted phone technology continues to evolve, greatly impacting how businesses communicate. Statistics show hosted phone system adoption rates increasing exponentially each year. This is likely due to the constant improvement in the technology and the ever-developing selection of features available. Services provided by a hosted phone system also reduce capital expenditures and various operating expenses. ...

The Benefits of a Single Provider for your Internet Access and Phone Systems

The Benefits of a Single Provider for your Internet Access and Phone Systems
Centralization versus decentralization is an old debate in the business IT world, but running a business is hard enough without having your technology scattered across multiple vendors. Different providers for Internet access and your phone system adds a layer of complexity that makes troubleshooting and management much more difficult than it should be.  Contracting with one ...

When Disaster Strikes: a Cloud-based Phone System is Invaluable for Business

When Disaster Strikes: a Cloud-based Phone System is Invaluable for Business
Recent catastrophic hurricanes in Florida and on Canada’s east coast have been a wake-up call to all of us that disasters happen. The ramifications of unexpected weather events or fire, flooding, earthquakes and power outages can be tragic and far-reaching. In this midst of this kind of emergency, keeping your business running might seem an ...

Rogers outage is a wakeup call: get ready for next disruption with low-cost failover options from Skyway

Rogers outage is a wakeup call: get ready for next disruption with low-cost failover options from Skyway
Last week the Rogers cellular and internet network endured a massive outage, and both businesses and consumers across the country suffered through a day — or in some cases even longer — without services. Though the media tends toward hyperbole, in this case they mostly got it right. For businesses, this is a “wakeup call” and ...

Telus is replacing their copper network. Is your business — and your phone system — ready?

Telus is replacing their copper network.  Is your business — and your phone system — ready?
Telus is telling business customers that by early 2023 they plan to have replaced their copper network with fibre. There’s a number of reasons for this, including higher maintenance costs for copper, less reliability and more line interference. As a result, POTS (Plain Old Telephone Service) — which has been with us since the late ...