When Disaster Strikes: a Cloud-based Phone System is Invaluable for Business
Recent catastrophic hurricanes in Florida and on Canada’s east coast have been a wake-up call to all of us that disasters happen. The ramifications of unexpected weather events or fire, flooding, earthquakes and power outages can be tragic and far-reaching. In this midst of this kind of emergency, keeping your business running might seem an insurmountable task.
The tools, systems and resources your business depends on determine how quickly you’re able to return to normal operations after unexpected chaos. Your phone system can make all the difference.
Disaster & A Premises-Based Phone System
If catastrophe strikes an office equipped with a premises-based phone system, the whole system is at risk. And if hardware gets damaged, you’ll need to cover the expense of replacement, as well as the installation and setup costs involved. You’re then faced with the loss of business due to calls you’re missing.
6 Advantages of a Hosted Phone System During Disasters
In times of crisis, a hosted phone system is invaluable. Here’s why:
1. Cloud-Based
With a hosted phone platform, the majority of your system resides in the cloud. Regardless of what happens to your office or business location, the main phone system remains safe and operational.
2. Multiple-Data Centers
Multiple data-centers provide redundancy and built-in failover for extra resilience in the event of a local internet or power outage. Calls are automatically routed around problem areas, minimizing or often eliminating call disruption entirely.
3. Management Portal
If your office becomes inaccessible, you can quickly redirect calls using the Management Portal from any computer with internet access. Forward calls to home phones or cells and you’ll have staff back up and running in no time. With your communications operational, it’ll be much easier to put the full recovery process in motion.
4. Simplicity & Portability
In a serious situation where you’re forced to relocate, you can simply plug your desk phones into any active internet ports and they’ll be operational in a matter of minutes.
5. Customized Voicemail
Beyond that, it’s easy to change your company’s voice messages to alert callers to your current situation and any impacts it may have on their own business.
6. Find Me/Follow Me
By taking advantage of features like Find Me/Follow Me, you’ll always be able to receive and make calls, no matter where you are, on any device you have – as long as there’s an internet connection. Not only does that reduce the negative impact on your business, it can provide tremendous peace-of-mind for family, friends and co-workers in moments of crisis.
Be Prepared
There’s enough to worry about when disaster strikes. Be prepared with Skyway West’s Hosted Phone System so you can focus on what’s really important should an emergency arise.
To learn more about Skyway West’s Hosted Phones and Unified Communications and the great features we have to offer, contact a Skyway specialist today.