Skyway West keeps a record of ADSL problems we have encountered over the years that were either stumpers or real mind benders. In this month’s blog post I would like to share one of those stories with you. For the record, this actually qualifies as both a stumper and a mind bender. The client was ...
My next three blog entries will talk about things you can do to diagnose Internet connection problems. While we strive to keep our networks stable, problems can crop up. You will find it helpful to first try and determine if the problem originates at Skyway West or if the issue is on your own network. ...
This month I am writing about a recent incident where a client lost their Internet connection in a rather unusual way. When our monitoring system notified me of the outage we went to work on the problem. The first process we verify is sync. Sync is the ability of the ADSL router to see the ...