Fibre High Speed Business Services Are Not All Created Equal

23. February 2012 Internet Services 1

Evaluating high speed business internet services can be very confusing, especially when those selling the services don’t make it clear — or don’t even understand — exactly what they’re selling.

A new customer recently shared with us a competitor’s quote and we found that they were marketing a service that was called “10 Mbps Fibre“, but was in reality not a Guaranteed 10 Mbps service. It was what we call in the industry a “best effort” service, but this was not clear in the quote. In fact the competitor’s sales representative did not understand the difference.

At Skyway we offer 3 types of Full Duplex Fibre services.

  1. Guaranteed
  2. Burstable
  3. Burstable with Guaranteed minimum

A Guaranteed service is pretty well self explanatory.  Whether it is a 1.0 Mbps connection or 200 Mbps, the bandwidth is Guaranteed 24/7, 365 days a year.  Period.

A Burstable service is a “best effort”, meaning that depending on network congestion a customer can achieve up to 10 Mbps, but it is NOT Guaranteed.

We also sell services that combine Guaranteed and Burstable features. For example, we can Guarantee 3.0 Mbps on a 10 Mbps Burstable connection.

Skyway can also include QoS (or Quality of Service), giving important application priority over basic web surfing.  A great example is Voice over IP, where we can Guarantee enough bandwidth for VoIP traffic.

The above holds true for our Ethernet over Copper (EoC) service available throughout most of the Vancouver Lower Mainland, Calgary, Edmonton and major cities in Ontario and Quebec.

Both our Fibre and Ethernet over Copper Premium High Speed Internet Services deliver the lowest latency, jitter and packet loss. They are perfect for your sensitive applications like VoIP, video conferencing and virtual private networks.

Chris Miles | 604-484-5257 |


1 thought on “Fibre High Speed Business Services Are Not All Created Equal”

  • 1
    Nannette on November 3, 2013

    Yes! Finally someone writes about video conferencing.

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