It can sometimes be a challenge to get past the emotions of a client who has flustered themselves trying to resolve a problem, not been able to resolve their problem and then run out of time to complete the project they were working on before the issue came up. I can think of a great ...
While working in the ISP industry in Vancouver I’ve often been in situations where quickly diagnosing a problem depends on a solid understanding of the network protocols in use. Over the years I’ve come across a few resources that have really proved to be invaluable for my understanding of network protocols. Perhaps the most important ...
Hi, and welcome to the first entry of my new blog. Here I’ll be looking back over the last ten years I’ve worked with Skyway West and talk about challenges I have had and how I was able to overcome them. Along the way I’ll see about slipping in a few tasty tidbits along the ...
