Thank you, Donald Rumsfeld

06. October 2011 Internet Services 0
“We also know there are known unknowns; that is to say we know there are some things we do not know.  But there are also unknown unknowns — the ones we don’t know we don’t know.” One of my favourite quotes is from former US Secretary of Defence, Donald Rumsfeld.  It’s interesting that he was ...

IT Support for Internet Connection Problems

04. October 2011 Internet Support 1
My next three blog entries will talk about things you can do to diagnose Internet connection problems. While we strive to keep our networks stable, problems can crop up. You will find it helpful to first try and determine if the problem originates at Skyway West or if the issue is on your own network. ...

8 Great reasons for combining ADSL and Cable Internet Access

27. September 2011 Internet Services 1
Combining Cable and ADSL Internet access makes for an easy business decision. The obvious reason is to add Internet redundancy because even a short outage can be costly. Email doesn’t arrive, orders are lost, staff are agitated. For most companies, the costs of lost productivity are much higher than paying the $3/day – the price ...

New 10 Mbps Burstable Fibre Internet Service

22. September 2011 Internet Services 0
For about the same cost as a 1.5 Mbps T1 service, Vancouver, Calgary and Edmonton businesses can take advantage of a new Full-Duplex 10 Mbps Burstable Fibre Service.  This 10 Mbps service is only $695 per month, and for a limited time we will offer a FREE installation, based on a 3-year term. Fibre (or, ...

A Telephone Man

15. September 2011 Uncategorized 0
Did you know what you wanted to be when you grew up?  I’m sure it’s different for everybody… some people finish school with a target trajectory firmly in mind. I suspect most people were like me, only knowing what they didn’t want. I kicked around Europe for a couple of years, doing odd jobs, occasionally ...

Skyway West Fibre Internet Services for Business

08. September 2011 Internet Services 0
As more and more applications are being accessed by remote users, the Internet connection is replacing the telephone line as the most important connection to the outside world.  Many businesses are running Voice over IP, while at the same time connecting remote users to applications like Microsoft Exchange, Microsoft SharePoint, CRM and ERP systems.  Although ...

Who’s Got My ADSL Port?!

06. September 2011 Internet Support 0
This month I am writing about a recent incident where a client lost their Internet connection in a rather unusual way. When our monitoring system notified me of the outage we went to work on the problem. The first process we verify is sync. Sync is the ability of the ADSL router to see the ...

A hole story with pickles on the side.

01. September 2011 Networking 0
I’ve always thought epiphany* was a neat word.  (*A sudden realization about the nature or meaning of something, often due to a trigger event.) I’m embarrassed to report that it wasn’t until my early forties that I actually realized a pickle and a cucumber were the same vegetable.   It’s funny, I like pickles, but I detest cucumbers.  ...

T1 Xstream Enhanced gives Consistent Affordable Network Uptime

25. August 2011 Internet Services 0
Have you seen our Enhanced version of T1 Xstream? This new networking technology allows organizations to create highly-redundant networks using connections from any combination of carrier connections. Not Load Balancing, It’s Aggregation The system isn’t load balancing, it actually aggregates the connections. If you need an application to run over a highly-reliable and fast connection, ...